Commercial Road Medical Centre

At Commercial Road Medical Centre, we are committed to providing a high standard of personal medical care and comprehensive health management in a friendly and caring environment. We strive to achieve the best possible health outcomes for our patients and for our community.

Address: 27 Commercial Road, Ferntree Gully, VIC 3156
Phone: 9752 2407 Fax: 9752 2431

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CRMC Summary

We are a mixed billing practice Monday to Friday. Concession card holders and children under 16 are bulk billed. STRICTLY NO BULK BILLING ON SATURDAYS.

For all After Hours/ Emergency visits please contact 13SICK or present to your local hospital emergency department.
 
GP Home visits are available for local, elderly patients of this practice whose condition prevents them from attending the surgery.  Please telephone before 11:00 am if possible as home visits usually take place in the middle of the day.  The receptionist will check with the doctor and call back to confirm the visit.  Calls received after 11:00 am may be deferred until the next day.

CRMC is a Mixed Billing Practice.
Payment is required on the day of service for ALL patients, including WorkCover and TAC claims, via cash or EFTPOS. Your rebate will be processed at the time of payment using our TYRO terminal.

Standard Consultation:  $62.00 (Medicare rebate $41.70)
Long consultation: $100 (Medicare rebate $80.10)
Pension card: Bulk billed (at doctors’ discretion)
Procedures: Out of pocket fees apply. See Reception.
 
New patients may require a double appointment and may be charged a long consultation fee of $100. (Medicare rebate of $80.10).
 
No bulk billing on Saturdays

Doctors in the practice may be contacted by telephone during normal surgery hours. When doctors are with patients, messages will be taken and reception staff will advise you when it is likely that the doctor will return your call. In case of an emergency, your call will be triaged appropriately.

If you have phoned the practice for advice and your condition deteriorates while waiting for a reply, please contact the practice immediately to request an appointment, call 000, or present to a hospital.

Receptionists:  Sandra, Kasun, Suzy
 
Nurse: Ayla

The doctors and staff at CRMC aim to offer excellence in the provision of a comprehensive medical care.
Patients are seen by appointment during the following working hours:
Monday ­­­– Friday: 9:00 am – 5:00 pm
Pathology hours:
Monday, Wednesday, Friday: 8:30 am – 12:30 pm
The surgery and pathology are closed weekends and public holidays.
If you require after-hours care, please call the Home Doctor Service on 137 425.  Alternatively, attend your local hospital.

Please ring the Clinic on 9752 2407 to book an appointment or book an appointment online via our website or HotDoc.

Every effort will be made to accommodate your preferred time and Doctor. Emergencies will always be given priority and our reception staff will attempt to contact you if there is an unforeseen delay or your Doctor has been called away. 

If you require a longer consultation, please advise receptionists when booking your appointment.  Or select long appointment when booking online.

Principal Dr Ranil Uduwela MD/FRACGP
Dr Charitha Ranasinghe MBBS/FRACGP
Dr Malgorzata (Meg) Thomas MBBS/ FRACGP

Ayla our Practice Nurse assists with the improvement of health outcomes by contributing to and enhancing the management and prevention of ill health through:
 
– Immunisations
– Recalls/Reminders
– Patient Education
– Acute & Chronic disease management
– Wound dressings (charges may apply)
– Health screening assessments
– Ear Irrigation
– Iron Infusion
– ABPI

  • Diabetes management
  • Family planning
  • Travel vaccines (some)
  • Full medicals
  • ECGs
  • Cryotherapy
  • Wellness Program
  • Obesity Management 
  • Medical management of sun damaged skin and pre-cancerous lesions.
  • Pathology collection
  • Acupuncture
  • Pap smears
  • Psychology
  • Vaccinations/Immunisation
  • Minor surgery
  • Skin Cancer removal
  • Comprehensive Skin checks 

Our practice is committed to preventative care. Your doctor will seek your permission to be included in our recall/reminder system. If you do not wish to be part of this system, please advise your doctor or receptionist. 

If your doctor has ordered an investigation that they feel is important to your health, please have the test performed as soon as possible and make an appointment with your doctor to review the results. 

If you have a problem, we would like to hear about it.  Please feel free to talk to your Doctor or Practice Manager, or send your feedback to manager@commercialrdmedicalcentre.com.au. We take your concerns, suggestions and complaints seriously.  

For formal complaints please contact:

Health Complaints Commissioner
Level 26, 570 Bourke Street
Melbourne VIC 3000
Phone: 1300 582 113

Website: https://hcc.vic.gov.au/make-complaint

The provision of quality health care is our principal concern.  Your doctor regards health information as confidential and will only collect this information with patient consent.  Your medical record is a confidential document. 

It is the policy of this practice  to  maintain security of personal health information at all times and to ensure that this information  is  only  available  to  authorised  members  of staff. 

We abide by the ten National Privacy Principles available at www.privacy.gov.au/health/index.

A copy of our Policy is available on request.

Crop orthopedist examining back of anonymous patient in clinic
A Doctor Sitting at a Desk

Our Commitment to Your Well-Being

Commercial Road Medical Centre is committed to providing comprehensive and personalized healthcare services to our patients.

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Why Choose Us?

Discover the unique benefits we offer to ensure your comfort and health are our top priorities.

Personalized Care Approach

Tailored medical solutions to meet your individual needs, ensuring personalized attention and care.

Accessible & Flexible Service

Our location is ideal for residents of Ferntree Gully and surrounding areas, including Boronia, Croydon, Ringwood, Wantirna, Bayswater, Basin, Knoxfield, Rowville and Lysterfield. We are close to local bus routes and the Ferntree Gully Train Station and there is parking available onsite for those who prefer to drive.

It’s a Cold Season

You can get your flu vaccination at the same time you get your COVID-19 vaccination. If you are sick with a fever, wait until you feel better to have the flu or COVID-19 vaccination.

Stay well this winter

Influenza (the flu) and COVID-19 circulate all year round, but winter is particularly bad for the spread of illness.

You can help yourself stay well by:

  • getting your flu and COVID-19 vaccination as soon as possible
  • keeping 1.5 metre distance between yourself and other people
  • washing or sanitising your hands often
  • coughing or sneezing into your elbow
  • testing for COVID or influenza if you are feeling unwell
  • wearing a face mask if you have symptoms
  • ensuring there is good ventilation
  • staying home if you are sick.

Doing this will help keep you and your friends, family and community well.

What you need to know

  • Yearly flu vaccination is recommended for everyone aged 6 months and over.
  • COVID-19 booster doses are available every 12 months for people aged 18 years and older.
  • Adults 65 years and over, and people aged 18 to 64 years who are severely immunocompromised, are eligible to receive a COVID-19 booster dose every 6 months.
  • You can get your flu and COVID-19 vaccination at the same time.
  • You can get your flu and COVID-19 vaccination from your doctor (GP) or your local pharmacist. Pharmacists can administer the flu and COVID-19 vaccines to anyone aged 5 years and over.
  • Most people can safely recover from the flu and COVID-19 at home.
  • See your doctor to talk about the best care for you if you get COVID-19 or the flu this winter. This will help you get the right care, if and when you need it. Some people are eligible for prescription medicines that can reduce health complications and the need for hospitalisation with COVID-19 or the flu, if taken soon after symptoms appear. Find out more from your doctor.
  • Your doctor is the best person to help you if you are unwell.

Stay Informed, Stay Healthy

Check our Facebook page for health updates, and more. Your well-being matters to us.

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